In an all-new episode of The Business Beat, Steve Jones-D’Agostino, strategic partner of Susan Wagner PR + Best Rate of Climb, interviews Mark Waxler, founder of Waxler Hospitality Group. They talk about How Central Massachusetts rates when it comes to hospitality.
In 2013, Mark founded Waxler Hospitality Group to serve hotels, restaurants and service businesses that would like to improve operations, sales, profitability, and customer attraction and retention. He was vice president and general manager of the Beechwood Hotel in Worcester for 18 years, until 2013. He has been in the hospitality industry for 40 years.
Mark started at the Front Desk of the Watergate Hotel and has worked for Hyatt Hotels, Doubletree Hotels and Marriott Hotels in various management positions before joining the Beechwood Hotel in 1995. During his tenure at the Beechwood, he has upgraded the property to the only AAA Four Diamond Hotel in Massachusetts.
Mark is a member of Destination Worcester’s Board of Directors, Chairman of the Hospitality Advisory Committee for Worcester Technical High School, Program Advisory Member to help develop the Massachusetts Vocational Technical Educational Framework for hospitality management and Board of Directors member of Worcester Regional Research Bureau. Previously, he was chairman of the Board of Directors of the Massachusetts Lodging Association and president of the New England Inns and Resorts.