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The Public Eye: Peter Blackshaw on Customer Service

Program: 
Date: 
Tuesday, July 29, 2008 - 1:21pm

Peter Blackshaw:July 13

Filled with stories from the front lines about well known brands like Coke, Nike, Dell, Southwest Airlines, Toyota, Johnson & Johnson this book showcases customer influence and offers companies a clear and convincing framework for creating authentic, enduring relationships with today’s vocal consumer

Of Interest

Know Your Host:
Al Dean

Al grew up listening to the music of the 40’s on his father’s EH Scott radio and 78 records. Glenn Miller, Tommy Dorsey, Frank Sinatra, Ella Fitzgerald and Benny Goodman were family favorites. This is first experience in the broadcasting field and allows him to dig into his closet of old vinyls and share them with his audience on the Sunday afternoon edition of the Jazz Matinee.

Tune in to Jazz Matinee
Sundays, 12 to 4 pm

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